Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Methley | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Methley is a GPhC registered online pharmacy weight loss clinic serving patients in Methley, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what data we collect, how we use it, and your rights as a patient.

1. Who We Are

We are the data controller responsible for your personal information. Pharmacy Weight Loss Methley operates as a regulated online pharmacy and weight loss clinic. If you have any questions about this policy or how your data is handled, please contact us using the details provided at the end of this document.

2. Data We Collect

When you use our services, we may collect the following categories of personal data:

Identity data: Full name, date of birth, gender
Contact data: Email address, phone number, delivery address
Health data: Medical history, weight, BMI, current medications, clinical questionnaire responses
Financial data: Payment information processed securely through our payment provider
Technical data: IP address, browser type, device information, and website usage data
Communications data: Records of correspondence with our pharmacy team

Health data is classified as special category data under UK GDPR. We collect and process this data only to provide safe and appropriate clinical care.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment via our pharmacist-led consultation process
To dispense and arrange delivery of approved medications (typically within 1 working day of pharmacist approval)
To maintain accurate and up-to-date patient records
To communicate with you regarding your treatment, orders, or any safety concerns
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To process payments securely
To improve our website and services

Our lawful bases for processing your data include the performance of a contract, compliance with a legal obligation, and, for special category health data, the provision of healthcare and treatment.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use the following types:

Essential cookies: Necessary for the website to function correctly
Analytics cookies: Help us understand how visitors use our site so we can improve it
Preference cookies: Remember your settings and choices

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only where necessary with the following parties:

Delivery partners: To fulfil the dispatch of your medication
Payment processors: To securely handle transactions
IT and platform providers: Who support the technical operation of our services
Regulatory authorities: Including the GPhC or NHS bodies where we are legally required to disclose information
Healthcare professionals: Where clinically necessary, such as your GP, with appropriate safeguards in place

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. Financial records are kept for 6 years. After the applicable retention period, data is securely deleted or anonymised.

7. Your Rights

Under UK GDPR, you have rights in relation to your personal data. These include the right to access the information we hold about you, request corrections to inaccurate data, ask for your data to be deleted in certain circumstances, restrict or object to certain types of processing, and request a portable copy of your data. You may exercise any of these rights by contacting us directly. We will respond to all data-related requests promptly and in good faith.

8. Contact Us

If you have any questions about this privacy policy, wish to exercise your data rights, or have a concern about how your information has been handled, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Methley
GPhC Registration No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk