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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Methley

Pharmacy Weight Loss Methley
GPhC Registration Number: 9012511
Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with Pharmacy Weight Loss Methley, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Methley is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight loss consultation and prescription services to patients in Methley and the surrounding UK. We operate in full compliance with General Pharmaceutical Council regulations and all applicable UK healthcare legislation.

2. Eligibility

To use our services, you must:

We reserve the right to refuse or withdraw services where we believe a patient does not meet clinical eligibility criteria or has provided misleading information. Eligibility for specific weight loss medications is determined solely by our prescribing clinicians based on your individual health profile.

3. Prescriptions

All prescription medications supplied through our pharmacy require a valid prescription issued by one of our authorised prescribers. Prescriptions are only issued following a thorough clinical assessment of your submitted health questionnaire and, where required, supporting medical information.

We do not issue prescriptions automatically. Our clinical team reserves the right to decline, request further information, or refer you to your GP if deemed clinically appropriate. Prescriptions remain the property of the pharmacy and are subject to regulatory record-keeping requirements.

You must inform us of any changes to your health, medications, or medical history before each order. Providing false or incomplete medical information is a serious matter and may put your health at risk.

4. Payment

Payment is required in full at the time of ordering. We accept major debit and credit cards via our secure payment provider. All prices are displayed in pounds sterling (GBP) and include VAT where applicable.

Your payment will be processed upon submission of your order. If your prescription is subsequently declined by our pharmacist following clinical review, a full refund will be issued within 5 to 10 working days. We do not charge for clinical assessments where a prescription is not issued.

5. Delivery

Orders that are approved and dispensed by our pharmacist will be dispatched within 1 working day of approval. Delivery is carried out via tracked courier service to your registered UK address.

We are not responsible for delays caused by third-party couriers, incorrect addresses provided by you, or circumstances beyond our reasonable control. If your delivery is lost or significantly delayed, please contact us promptly so we can investigate with the courier.

6. Cancellations and Refunds

You may cancel your order at any time before it has been approved and dispensed by our pharmacist by contacting us directly. A full refund will be issued in such cases.

Once a prescription has been dispensed and your medication has been prepared or dispatched, we are unable to accept returns or issue refunds for prescription medicines, in accordance with UK medicines legislation and patient safety guidelines. This does not affect your statutory rights.

If you receive a damaged, incorrect, or incomplete order, please contact us within 48 hours of receipt and we will resolve the matter promptly.

7. Medical Disclaimer

The information provided through our website and services is for general guidance only and does not constitute personalised medical advice. Our services are not a substitute for consultation with your GP or another qualified healthcare professional.

Weight loss medications carry risks and may not be suitable for everyone. Always follow the clinical guidance and dosage instructions provided with your medication. In the event of a medical emergency, contact 999 or attend your nearest A&E department.

8. Data and Privacy

We handle your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Full details are available in our Privacy Policy.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these terms or our services, please contact Pharmacy Weight Loss Methley using the details provided on our website. We are committed to responding promptly and resolving any concerns professionally.